Shipping Policy
Last updated: September 11, 2025
Thank you for supporting my artwork. Below you’ll find information about how I handle shipping for original paintings, fine art prints, and Artful Goods.
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Processing Times
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Orders are typically processed within 5–7 business days.
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Custom orders or pre-orders may take longer; estimated timelines will be provided at checkout or in your order confirmation.
Shipping Methods & Rates
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Shipping costs are calculated at checkout based on product type, weight, and destination.
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Artwork and prints are carefully packaged to ensure safe delivery.
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A tracking number will be provided whenever available.
Domestic Shipping (Canada)
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Most items ship from within Canada.
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Delivery times vary depending on location, typically 3–10 business days after dispatch.
International Shipping
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International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the buyer.
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Delivery times vary by country and may take longer due to customs processing.
Original Artwork
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Original paintings are packaged with extra care and may require additional handling time.
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In some cases, oversized works may require special shipping arrangements. If so, I will contact you directly after purchase.
Damaged Shipments
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If your order arrives damaged, please contact me within 7 days at info@shannongoodhead.ca
Local Pickup (Optional)
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If you are located in [Smithers/Northern BC area], local pickup may be available for original artworks. Please contact me to arrange details.
Questions
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If you have any questions about shipping, or need a custom shipping quote for a large piece, please reach out at:
📧 info@shannongoodhead.ca